Mission and Vision
The purpose that drives the Electricity Regulatory Authority and the values that guide how we regulate Bhutan's electricity sector.
Our Vision
A world-class electricity regulator and facilitator.
Our Mission
To provide the electricity sector and its stakeholders with fair, non-discriminatory and efficient services that ensure a safe, reliable and efficient supply of electricity.
Core Values
Five principles guide how we regulate and serve the people of Bhutan.
Accountability
Taking responsibility for delivering our commitments to stakeholders.
Excellence
Striving for excellence to ensure quality, productivity and professionalism.
Integrity
Upholding honesty, fairness and ethical conduct in all regulatory decisions.
Innovation
Embracing new ideas to enhance service delivery.
Transparency
Carrying out regulatory functions openly to ensure fair and informed decisions.